MAINTENANCE


MAINTENANCE AGREEMENTS

Reliable Power Systems includes 1 year BASIC service with the purchase of any turnkey installation. Once the first year of service is over, you may want to purchase one of our preventative maintenance agreements for continued peace of mind. These preventative maintenance agreements are designed to keep your generator running smoothly for years to come. All of our maintenance agreements offer emergency service 24/7 and will respond to the site within 24 hours of a call. These maintenance agreements do not include commercial standby generator installations and/or emergency standy generators over 60kw. (call for pricing)

1. BASIC


2 visits per year complete with the following:

  • Visual inspection, including mechanical and electrical systems
  • Oil and filter change as per manufacturers recommendations
  • Test functionality of generator and transfer switches by simulating a power outage
  • Emergency response time of 24 hours or less
  • Running test under load (1x per year)
  • 5% off any additional non-warranty service work on generator
  • 10% off any electrical service work at you residence or business (this is an added benefit that we can offer through Sun Electric Works, Inc.)

2. PREMIUM


3 visits per year complete with the following:

  • Visual inspection, including mechanical and electrical systems
  • Oil and filter change as per manufacturers recommendations
  • Test functionality of generator and transfer switches by simulating a power outage
  • Emergency response time of 24 hours or less
  • Running test under load (2x per year)
  • 10% off any additional non-warranty service work on generator
  • 15% off any electrical service work at you residence or business (this is an added benefit that we can offer through Sun Electric Works, Inc.)

3. ULTIMATE


4 visits per year complete with the following:

  • Visual inspection, including mechanical and electrical systems
  • Oil and filter change as per manufacturers recommendations
  • Test functionality of generator and transfer switches by simulating a power outage
  • Emergency response time of 24 hours or less
  • Running test under load (4x per year)
  • 15% off any additional non-warranty service work on generator
  • 20% off any electrical service work at you residence or business (this is an added benefit that we can offer through Sun Electric Works, Inc.)
  • Unsolicited service call before and after a major storm event (within 72 hours)

Discounts

Additional services and ratesMaintenance plan customersNon-maintenance plan customers
Hourly rate M to F/8am-5pm$90.00 per hour$120.00 per hour
Hourly rate Overtime$135 per hour$180.00 per hour
Hourly rate Holidays/Sundays$180 per hour$225.00 per hour
Minimum travel time½ hour½ hour